Shipping policy
Shipping Policy
Thank you for shopping with Bucking Chutes. We’re committed to delivering your order as quickly and smoothly as possible. Please review our shipping policy below for important information regarding order processing, delivery, and more.
Processing Time
All orders are processed within 1–5 business days (Monday through Friday, excluding holidays). Once your order is processed, it will be handed over to the selected carrier for delivery.
Please note: During high-volume periods such as sales or holidays, processing times may be extended by 2-4 additional business days.
Shipping Methods & Delivery Timeframes
We offer the following shipping options via UPS:
| Shipping Method | Estimated Delivery Time | Availability |
|---|---|---|
| UPS Ground | 3–7 business days | U.S. Only |
| UPS Next Day Air | 1-2 business days | U.S. Only |
| UPS 3 Day Select | 3-4 business days | U.S. Only |
Delivery times are estimates and may vary based on location, carrier delays, or customs processing for international orders.
Handling Costs
| Order (U.S.) | Handling Cost |
|---|---|
| All Orders | $3.00 |
These costs are to account for mailing materials and the time it takes our shipping team to pick, pack and make sure your product is shipped in a timely manner.
For expedited or international shipping, costs are calculated at checkout based on your location and order weight.
Shipping Costs
| Order (U.S.) | Shipping Cost |
|---|---|
| All Orders | Varies |
Shipping costs are calculated at checkout based on your location and order weight.
Geographic Coverage
We currently ship to:
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United States (All 50 states + Washington D.C.)
If your location is not listed, feel free to contact us at [info.buckingchutes@gmail.com] to inquire about shipping availability.
Order Tracking
Once your order ships, you’ll receive a shipping confirmation email with a tracking number. You can use this number to track your package on the carrier’s website.
If you haven't received your tracking information within 3 business days, please contact us.
Damaged or Lost Packages
If your order arrives damaged or is lost in transit:
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Contact us within 7 days of the expected delivery date at [info.buckingchutes@gmail.com].
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Please include your order number and any relevant details (photos if applicable).
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We’ll work with the carrier to resolve the issue and offer a replacement or refund where appropriate.
Return Shipping Responsibility
For returnable items (see our Return Policy), customers are responsible for return shipping costs unless:
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The item arrived damaged
-
The wrong item was received
We recommend using a trackable shipping method when returning any items to ensure we receive them safely.
Questions?
Still have questions? We’re here to help.
Email us anytime at [info.buckingchutes@gmail.com]
Last Updated: 10/2/25